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Privacy

PRIVACY NOTICE

Last updated June 11, 2021

Thank you for choosing to seek services with IGH PLLC, doing business as Abortion on Demand or AOD (“Abortion on Demand”, “AOD”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@abortionondemand.org.

When you visit our website https://abortionondemand.org (the “Website”), and more generally, use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. If there are any terms in the this privacy notice the you do not agree with, please discontinue use of our Services immediately. 

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services.

What information do we collect?

We collect personal information that you provide to us when you use our Website or participate in our Services. The personal information that we collect depends on the context of your interactions with us and the Website and the choices you make. The personal information we collect may include the following:

Personal information provided by you. We collect names; phone numbers; email addresses; mailing addresses; limited medical history and other similar personal information. All personal information the you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected. We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, location, information about how and when you use our Website and other technical information. This is information is needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. 

The information we collect includes:

Log and Usage Data, which is service-related, diagnostics, usage and performance information servers automatically collect when you access or use our Website and which we may record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the time stamps associated with your usage, pages and files viewed, searches and other actions you take), device event information (such as system activity, error reports and hardware settings. 

Device Data, which is information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model and Internet service provider and/or mobile carrier, operating system and system configuration information.

Location Data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type of and settings of the device you use to access the Website. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain Services or we may choose not to provide Services to ensure legal compliance with varying state laws.

How do we use your information?

We use personal information collected via our Website for a variety of business and Service delivery purposes. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use information with collect:

To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention). 

To enforce our terms, conditions and policies for business purposes, or to comply with legal and regulatory requirements. 

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request we may need to inspect the data we hold to determine how to respond. 

To fulfill and manage your orders, payments and refunds made through the Website. 

To deliver and facilitate delivery of Services to the user. We may use your information to provide you with the requested Service.

To respond to user inquires/offer support to users. We may use your information to respond t your inquires and solve any potential issues you might have with the use of our Services. 

For other business purposes. We may use your information for other business purposes, such as data analysis, reviewing usage trends, and to evaluate and improve our Website and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individuals and does not include personal information. We will not use identifiable personal information without your consent beyond the context of providing limited medical Services. 

Will your information be shared with anyone?

We will not share your information with marketers. We may however process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

Performance of a Contact: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of the contract, including confirming your identity to safely provide medical Services.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, state-mandated abortion incidence reporting requirements, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. 

Business Partners: We may share your information with our business partners to offer you certain Services. 

Is your information transferred internationally?

Our Services are only intended for people in specific areas in the United States. Our servers are located in the United States. The European Economic Area (EEA) or United Kingdom (UK) may have more comprehensive data protection laws than those in the United States. We cannot provide medical Services to people outside of the United States, but we will however take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer period is required by law (such as medical record keeping requirements). No purpose in this notice will require us keeping your information for longer than twelve years.

We when have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

How do we keep your information safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we do our best to protect your personal information, transmission or personal information to and from our Website is at your own risk. You should only access the Website within a secure environment. 

Do we collect information from minors?

We do not knowingly solicit data from children under the age of 18 years. By using the Website, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will that reasonable measures to promptly delete such data from our records. We do however need to maintain information collected from our medical intake form for people seeking care ages 13 through 18 years to ensure compliance with state abortion laws and prevent fraudulent attempts to seek care by potential minors. We will review this information periodically and delete it from our records when no longer necessary to ensure safety of minors. 

What are your privacy rights?

With the exception of medical records, you can access, delete or update the personal information you have provided on our Website by contacting us at info@abortionondemand.org. Website visitors who do not want their visit data reported by Google Analytics can install the Google Analytics opt-out browser add-on. This add-on instructs the Google Analytics JavaScript running on our Website (and other websites) to prohibit sending information to Google Analytic. 

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature to setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. With the exception of Google Analytics opt-out browser add-on, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. 

We must maintain limited location tracking should you wish to use our Services in order to comply with state abortion laws. We reserve the right to refuse Services to users we suspect are using a proxy server or VPN (virtual private network) in an attempt to circumvent state law.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, does to apply to our users as we do not disclose your information to third parties other than the purpose of providing direct medical care. 

Do we make updates to this notice?

We may update this privacy notice from time to time as necessary to stay compliant with relevant laws. The updated version will be indicated by an “updated” date, and the updated version will be effective as soon as it is accessible. 

How can you contact us about this notice?

If you have questions or comments about this notice you may email us at info@abortionondemand.org.

How can you review, update, or delete the data we collect from you?

In limited circumstances, you may have the right to request access to the personal information we collect from you, change that information we collect from you, change that information or delete it. To request to review, update or delete your personal information, please contact us at info@abortionondemand.org. Please note we cannot fully delete medical information as maintenance of thorough medical records is required by law.